Is it possible to develop a custom approval in SAP Hybris Cloud for customer? The answer is YES.In C4C, SAP provides configurable and multi-level approval in some standard business objects like sales quotes and order.

In addition, custom approval can also be developed for custom business object. An example of business scenario is expenses request approval. A sales rep may request for expenses claim approval that have been used in the Lead or Opportunity generation.

A custom object "Expenses" can be created.



Upon entry of the new expenses claim, a sales rap can always click "Submit for Approval" to request the approval from the sales manager.An email notification will be send to the sales manager. 

Upon log on, sales manager can either approval or reject the expense request.


Sales Rep will receive the notification that the expense request has been approved.
SAP Hybris Cloud | Apr, 2017

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