How do you reward your loyal customers? The answer to building stronger customer relationship and engagement is with loyalty program. EMI Solutions is proud to offer an add-on to the SAP Hybris Cloud for Customer and integration to SAP ERP for your total loyalty solution.

Business use cases:-
i) B2C – drive your brand loyalty to your consumers by offering flexible promotions and rewards at your targeted group of customers.
ii) B2B – create a personalized experience that drive the loyalty and revenue of your channel partners and dealers. In return, you will gain in-depth insight into their inventory and performance.
Gone are the days that you need to issue cards, redemption voucher and statement to your customer.
How Points Reward works?
1) Your customer may register themselves by email invitation when they purchased from you, or via Loyalty website.
2) Loyalty member can be tier based (Silver, Gold, Platinum, etc).
3) Flexible points rules based on product price, product or period of time.
4) Different type of membership, such as single, group or shared.
5) Integration to your ERP or e-commerce solution to reward points to your customer for every purchase.
6) Loyalty member information (points and transaction history) will be available in SAP Hybris C4C.

Click Read More at below to find out more.

How Point Redemption works? Go green…
1) Download loyalty consumer app from Google play or Apple store.Customer visit your store to redeem points.

Launch the consumer application for Android or iOS.

Logon and verification with QR Code.

Show it to the merchant counter staff.

Enter the amount to redeem. Example in the screenshot $5.

QR voucher will be created. Show this QR voucher to the merchant counter staff.

Merchant counter staff will launch a merchant loyalty apps. Click on the Redemption.

Scan the QR Code.

Redemption information is recorded.

Redemption history is shown in the apps.

With the add-on, redemption history is shown in SAP Hybris Cloud for Customer - Customer page.

For more details, contact us at

SAP Hybris Cloud | Jan, 2017

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